Refund policy
At ReferStorez, your satisfaction is our top priority. If you are not entirely happy with your purchase, we are here to help.
Return Window
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You have 14 days from the date of receiving your item to request a return or exchange.
Return Conditions
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To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
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Please include the receipt or proof of purchase with your return.
Free Returns
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We offer Free Returns for all eligible items. We will provide you with a prepaid return label via email. You are not required to pay for return shipping costs.
Refund Process
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Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
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If approved, the refund will be processed to your original method of payment. Please allow up to 5-7 business days for the refund to reflect in your account, depending on your bank or credit card issuer.
Damaged or Defective Items
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If you receive a defective, damaged, or incorrect item, please contact us immediately at sankhang698@gmail.com. We will resolve the issue by sending a replacement or issuing a full refund.
Return Address
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ReferStorez Returns
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1921 N Sylvania Ave, Fort Worth, TX 76111, USA